Front Desk & Visitor Services Coordinator

Voa Gny; New York (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Paid Birthday Holiday

Job summary

Volunteers of America–Greater New York (VOA–Greater New York) in New York, NY 10036 is seeking a Front Desk Monitor to greet visitors, answer calls, route deliveries and support residents. The role requires a high school diploma or GED, a polite and firm demeanor, confidentiality, and the ability to manage a busy front desk and security operations.

Training is provided for emergency procedures. This full-time position offers comprehensive benefits including prescription coverage, life insurance,

Qualifications

• High school diploma or GED preferred.
• Polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
• Must be able to perform diverse tasks with ease and maintain confidentiality.

Responsibilities

• Greet all visitors; assist them directly or announce their arrival to staff or residents.
• Ensure that all clients sign in and out as required.
• Route mail and deliveries as required.
• Handle or assist in crisis intervention.
• Follow assigned procedures in emergency situations.
• Conduct rounds at residence as assigned

Skills

Customer service

Communication

Discretion

Crisis intervention

Front desk operations

Education

High school diploma or GED

Job description

Volunteers of America–Greater New York (VOA–Greater New York) in New York, NY 10036 is seeking a Front Desk Monitor to greet visitors, answer calls, route deliveries and support residents. The role requires a high school diploma or GED, a polite and firm demeanor, confidentiality, and the ability to manage a busy front desk and security operations.

Training is provided for emergency procedures. This full-time position offers comprehensive benefits including prescription coverage, life insurance,