Front Desk & Safety Coordinator

Voa Gny; New York (NY); On-site; USD 20,664 - 30,307; Full time

Job summary

VOA-Greater New York is seeking a Front Desk Monitor to greet visitors, answer calls, take messages, assist residents, and control front door access while overseeing deliveries and routing them to staff.

The role requires a high school diploma or GED, a polite and efficient demeanor, confidentiality, and the ability to perform diverse tasks at a busy front desk. Certifications (CPR/First Aid, Narcan, Fire & Emergency Drill Conductor) can be earned within 90 days of hire.

Qualifications

• High school diploma or GED preferred.
• Polite and pleasant demeanor; efficient and firm; able to operate a busy front desk/security operation.
• Ability to perform diverse tasks with ease and maintain confidentiality.

Responsibilities

• Greet all visitors; assist them directly or announce their arrival to staff or residents.
• Ensure that all clients sign in and out as required.
• Route mail and deliveries as required.
• Handle or assist in crisis intervention.
• Follow assigned procedures in emergency situations.
• Conduct rounds at residence as assigned.

Skills

Front desk operations

Customer service

Communication

Confidentiality

Education

High school diploma or GED

Job description

VOA-Greater New York is seeking a Front Desk Monitor to greet visitors, answer calls, take messages, assist residents, and control front door access while overseeing deliveries and routing them to staff.

The role requires a high school diploma or GED, a polite and efficient demeanor, confidentiality, and the ability to perform diverse tasks at a busy front desk. Certifications (CPR/First Aid, Narcan, Fire & Emergency Drill Conductor) can be earned within 90 days of hire.