Front Desk Monitor/Emergency Response Coordinator -PT

Volunteers of America-Greater New York; New York (NY); Vor Ort; USD 21.000 - 30.000; Teilzeit

Benefits dieser Stelle

Medical, Dental, & Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Zusammenfassung

Volunteers of America–Greater New York invites qualified candidates for a Part Time Front Desk Monitor/Emergency Response Coordinator (Saturday and Sunday, morning shift) in Bronx, NY 10453. The role greets visitors, manages sign-in/out, routes mail, and aids residents while maintaining front desk security and access control.

Minimum qualifications include a high school diploma or GED, a polite, efficient demeanor, and the ability to handle confidential information.

Qualifikationen

• High school diploma or GED preferred.
• Polite and pleasant demeanor, efficient and firm, front desk/security operation skills.
• Ability to perform diverse tasks and maintain confidentiality.
• F-80 certificate required within 90 days of hire (VOA will cover the cost).

Aufgaben

• Greet all visitors; assist them directly or announce their arrival to staff or residents.
• Ensure that all clients sign in and out as required.
• Route mail and deliveries as required.
• Handle or assist in crisis intervention.
• Follow assigned procedures in emergency situations.
• Conduct rounds at residence as assigned.

Kenntnisse

Front desk operations

Crisis intervention

Confidentiality

Ausbildung

High school diploma or GED preferred

F-80 certificate

Jobbeschreibung

Volunteers of America–Greater New York (VOA–Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.

Our staff are at the heart of this work, creating meaningful change every day. If you’re passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.

We are currently seeking qualified candidates for the following position:

Position: Front Desk Monitor/Emergency Response Coordinator- Part Time (Saturday and Sunday/ Morning shift)

The Front Desk Monitor/Emergency Response Coordinator answers telephone calls and takes messages for staff, receives and assists visitors, receives and routes deliveries, aids residents, and controls front door access.

Location: Bronx, New York 10453

Minimum Qualifications:

• High school diploma or GED preferred.
• Must possess a polite and pleasant manner, be efficient and firm, and have the ability to operate a busy front desk/security operation.
• Must be able to perform diverse tasks with ease and maintain confidentiality.

Certification:

• F-80 certificate required within 90 days of hire – VOA will cover the cost.

Front Desk Monitor/Emergency Response Coordinator Principal Responsibilities:

• Greet all visitors; assist them directly or announce their arrival to staff or residents.
• Ensure that all clients sign in and out as required.
• Route mail and deliveries as required.
• Handle or assist in crisis intervention.
• Follow assigned procedures in emergency situations.
• Conduct rounds at residence as assigned.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories.