Front Desk & Visitor Concierge (Housing & Crisis Support)

Volunteers of America Los Angeles; New York (NY); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental & Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off

Job summary

Volunteers of America–Greater New York (VOA–Greater New York) seeks a Front Desk Monitor for the Commonwealth Veterans Residence in Bronx, NY. You will greet visitors, manage sign-ins, route deliveries, assist residents, and help maintain front desk security.

This role requires a high school diploma or GED, a polite and firm manner, ability to handle busy operations, and discretion with confidential information. The organization offers a comprehensive benefits package for full-time staff.

Qualifications

• High school diploma or GED preferred.
• Polite, efficient and firm demeanor for a busy front desk.
• Ability to perform diverse tasks and maintain confidentiality.

Responsibilities

• Greet visitors and announce arrival to staff or residents.
• Ensure clients sign in and out as required.
• Route mail and deliveries as required.
• Handle or assist in crisis intervention.
• Follow procedures in emergency situations.
• Conduct rounds at residence.
• Perform other related duties as requested.

Skills

Polite and pleasant manner

Efficient and firm

Operate front desk/security operation

Maintain confidentiality

Education

High school diploma or GED

Job description

Volunteers of America–Greater New York (VOA–Greater New York) seeks a Front Desk Monitor for the Commonwealth Veterans Residence in Bronx, NY. You will greet visitors, manage sign-ins, route deliveries, assist residents, and help maintain front desk security.

This role requires a high school diploma or GED, a polite and firm manner, ability to handle busy operations, and discretion with confidential information. The organization offers a comprehensive benefits package for full-time staff.