Front Desk & Emergency Response Coordinator - Community Impact

Volunteers of America Greater New York; New York (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off, including a Paid Birth­

Job summary

Volunteers of America-Greater New York (VOA-Greater New York) seeks a Front Desk Monitor/Emergency Response Coordinator for the Bronx, NY location. You will greet visitors, answer calls, assist residents, and manage front door access within a busy security operation while maintaining confidentiality.

Responsibilities include signing in/out clients, routing mail and deliveries, handling crisis situations, and following emergency procedures.

Qualifications

• High school diploma or GED preferred.
• Polite and pleasant manner, efficient and firm.
• Ability to operate a busy front desk/security operation.
• Maintain confidentiality.

Responsibilities

• Greet all visitors; assist them directly or announce their arrival to staff or residents.
• Ensure that all clients sign in and out as required.
• Route mail and deliveries as required.
• Handle or assist in crisis intervention.
• Follow assigned procedures in emergency situations.
• Conduct rounds at residence as assigned.

Skills

Front desk

Customer service

Confidentiality

Communication

Education

High school diploma or GED

Job description

Volunteers of America-Greater New York (VOA-Greater New York) seeks a Front Desk Monitor/Emergency Response Coordinator for the Bronx, NY location. You will greet visitors, answer calls, assist residents, and manage front door access within a busy security operation while maintaining confidentiality.

Responsibilities include signing in/out clients, routing mail and deliveries, handling crisis situations, and following emergency procedures.