Front Desk & Visitor Services Coordinator

Noland Health Services; Birmingham (AL); On-site; USD 18,000 - 25,000; Full time

Job summary

Noland Health Services is seeking a receptionist to handle calls, greet visitors, and assist with clerical tasks in a professional healthcare setting. The role involves directing callers, guiding guests to the correct offices, and maintaining up-to-date resident and staff contacts.

The position requires at least a high school diploma and preferably one year of experience with a multi-line switchboard and customer service. The work is performed on-site with standard office hours.

Qualifications

• High School education or equivalent required.
• Minimum of one year experience in multi-line switchboard operation and customer service environment preferred.

Responsibilities

• Answer telephone; determine nature of call and directs caller to appropriate individual or department.
• Greet visitors. Direct to appropriate office and/or resident room.
• Give directions/information to visitors, guests, residents, sales representatives, etc.
• Receive requests from within the facility and locate employees.
• Maintain a current file/listing of residents by name and room number, emergency phone numbers of employees, department extensions, key employees, etc.
• Order supplies as directed.
• Perform general office and secretarial duties including typing, answering telephone, maintaining files, photocopying, and faxing.
• Perform special projects and other duties and responsibilities as assigned.

Skills

Phone handling

Customer service

Clerical skills

Secretarial duties

Education

High School diploma or equivalent

Tools

Telephone system

Job description

Noland Health Services is seeking a receptionist to handle calls, greet visitors, and assist with clerical tasks in a professional healthcare setting. The role involves directing callers, guiding guests to the correct offices, and maintaining up-to-date resident and staff contacts.

The position requires at least a high school diploma and preferably one year of experience with a multi-line switchboard and customer service. The work is performed on-site with standard office hours.