Front Desk & Resident Services Coordinator

nationalchurchresidences; Columbus (OH); On-site; USD 19,000 - 25,000; Part time

Job summary

National Church Residences is seeking a part-time Receptionist to provide a secure and welcoming environment for residents, visitors, and staff. You will perform routine clerical work, answer phones, greet people, and support day-to-day operations in a professional manner.

The role requires at least a high school diploma, 6 months of office experience with customer service focus, and solid English communication skills.

Qualifications

• Must have high school diploma or equivalent.
• 6 months of general office work required with a focus on customer service.
• Must have good communication, comprehension, computer and interpersonal skills.
• Must be able to speak, read, write and understand English.

Responsibilities

• Answers phones according to facility policy and screens calls.
• Greet residents, visitors and staff and assist with their needs professionally.
• Maintain a welcoming, clean, and well-stocked work area.
• Process mail and assist with resident requests as needed.
• Assist with tracking keys and managers' schedules.
• Handle clerical duties like data entry, filing, and photocopying.
• Distribute work orders/IDTs to the correct department.
• Provide directions and connect to the correct party.

Skills

Customer service

Communication

Interpersonal skills

English proficiency

Organizational skills

Computer skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Windows

Job description

National Church Residences is seeking a part-time Receptionist to provide a secure and welcoming environment for residents, visitors, and staff. You will perform routine clerical work, answer phones, greet people, and support day-to-day operations in a professional manner.

The role requires at least a high school diploma, 6 months of office experience with customer service focus, and solid English communication skills.