Front Desk & Visitor Experience Specialist

Mosaicms; Scottsdale, Northern (AZ, KY); Hybrid; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Employee Assistance Program

401(k)

Life Insurance

Paid Time Off

Job summary

Mosaicms in Scottsdale, AZ is seeking a friendly Receptionist to greet residents, families, and visitors, manage front desk coverage, and support daily operations. You will answer calls, screen inquiries, and direct messages with accuracy and warmth.

The role requires strong communication, proficiency with Microsoft Office, and the ability to multitask in a fast-paced environment. You will help with clerical tasks, maintain supplies, and assist with scheduling and sign-in procedures.

Qualifications

• Strong verbal and written communication with a welcoming demeanor.
• Proficiency in Microsoft Office and basic computer systems.
• Ability to multi-task in a fast-paced environment.
• Knowledge of office equipment and call management systems preferred.
• Excellent organizational and time management skills.

Responsibilities

• Front desk and visitor support.
• Provide a warm, professional welcome to residents, families, visitors, and partners.
• Maintain front desk coverage and arrange coverage as needed.
• Answer, screen, and direct calls with prompt messaging.
• Greet visitors and ensure sign-in/out procedures.
• Maintain a clean, organized reception and lobby area.
• Administrative and clerical support including filing, copying, mailing, and payroll support.
• Maintain office supplies and coordinate ordering to ensure availability.
• Assist with resident call systems, service requests, and appointment scheduling.

Skills

Communication skills

Microsoft Office

Multi-tasking

Office equipment knowledge

Time management

Job description

Mosaicms in Scottsdale, AZ is seeking a friendly Receptionist to greet residents, families, and visitors, manage front desk coverage, and support daily operations. You will answer calls, screen inquiries, and direct messages with accuracy and warmth.

The role requires strong communication, proficiency with Microsoft Office, and the ability to multitask in a fast-paced environment. You will help with clerical tasks, maintain supplies, and assist with scheduling and sign-in procedures.