Front Desk & Visitor Experience Lead

Premier Healthcare Service; Chesapeake (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare service provider located in Chesapeake, Virginia is looking for a Receptionist to manage front desk operations. The ideal candidate will be responsible for greeting visitors, handling phone calls, and maintaining security protocols. Key skills include excellent communication, professionalism, and organization. A university degree is preferred, along with familiarity with Microsoft Office. This role is essential for ensuring a welcoming office environment.

Qualifications

• University or college degree is an asset.
• Familiarity with phone systems is necessary.
• Previous experience with Microsoft Office software preferred.

Responsibilities

• Greet, welcome, and direct visitors appropriately.
• Notify personnel of visitor arrival.
• Maintain security and telecommunications system.
• Inform visitors by answering or referring inquiries.
• Direct visitors by maintaining employee and department directories.
• Keep a safe and clean reception area.
• Document and communicate actions, irregularities, and needs.
• Accomplish related results as needed.

Skills

Telephone Skills

Verbal Communication

Listening

Professionalism

Customer Focus

Organization

Informing Others

Handles Pressure

Supply Management

Education

University/college degree

Tools

Microsoft Office

Phone systems

Job description

A healthcare service provider located in Chesapeake, Virginia is looking for a Receptionist to manage front desk operations. The ideal candidate will be responsible for greeting visitors, handling phone calls, and maintaining security protocols. Key skills include excellent communication, professionalism, and organization. A university degree is preferred, along with familiarity with Microsoft Office. This role is essential for ensuring a welcoming office environment.