Patient Concierge & Front Desk Coordinator

Bayview Physicians Group; Chesapeake (VA); On-site; USD 18,000 - 34,000; Full time

Benefits offered by this job

Comprehensive benefits package

Supportive team culture

Growth opportunities within expanding

Competitive compensation: $13-$25/hour

Job summary

Bayview Physicians Group in Chesapeake, VA, is seeking a Medical Office Receptionist to warmly greet patients, coordinate appointments, and support daily operations in a fast-paced outpatient setting.

Ideal candidates will have strong customer service skills, multitasking ability, and comfort with EMR systems. The role emphasizes privacy, professionalism, and a team-oriented healthcare environment.

Qualifications

• Experience in a medical office or healthcare setting preferred.
• Strong customer service and communication skills.
• Comfort using phones, computers, and scheduling systems.

Responsibilities

• Greet patients warmly and professionally in person and on the phone.
• Schedule appointments accurately while balancing efficiency and patient needs.
• Manage patient check-in and check-out, collecting and documenting required information.
• Route messages and documentation through the EMR system.
• Provide essential administrative support to keep daily operations running smoothly.
• Safeguard patient privacy and maintain HIPAA compliance.

Skills

Outstanding customer service

Communication

Multitasking

Attention to detail

Phone proficiency

Scheduling systems

Tools

EMR system

Phone system

Job description

Bayview Physicians Group in Chesapeake, VA, is seeking a Medical Office Receptionist to warmly greet patients, coordinate appointments, and support daily operations in a fast-paced outpatient setting.

Ideal candidates will have strong customer service skills, multitasking ability, and comfort with EMR systems. The role emphasizes privacy, professionalism, and a team-oriented healthcare environment.