Front Desk & Visitor Experience Coordinator

Moodreact; Washington (District of Columbia); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Training provided

Career growth potential

Collaborative workplace

Competitive compensation

Job summary

Moodreact in Washington, DC is seeking a friendly Front Desk Agent to greet visitors, respond to inquiries, and support daily reception operations in a professional environment.

Responsibilities include welcoming guests, routing calls, scheduling appointments, maintaining a welcoming reception area, and providing general administrative support to the team. This role emphasizes strong communication, reliability, and teamwork in a dynamic setting.

Qualifications

• Strong communication and customer service skills.
• Friendly, professional demeanor.
• Good organizational skills and attention to detail.
• Ability to multitask and prioritize requests.
• Dependable, punctual, team-oriented.
• Front desk or reception experience is an asset but not required.

Responsibilities

• Welcome visitors and direct them to the appropriate person or department.
• Provide general information and respond to inquiries courteously.
• Answer and route incoming telephone calls as needed.
• Assist with appointment scheduling and visitor coordination.
• Maintain a clean, organized, and welcoming reception area.
• Receive and distribute incoming correspondence and deliveries.
• Provide general administrative support to team members.
• Help coordinate daily front desk activities and follow established procedures.
• Handle visitor information responsibly and professionally.

Skills

Communication

Customer service

Organizational skills

Multitasking

Punctuality

Team player

Calm under pressure

Job description

Moodreact in Washington, DC is seeking a friendly Front Desk Agent to greet visitors, respond to inquiries, and support daily reception operations in a professional environment.

Responsibilities include welcoming guests, routing calls, scheduling appointments, maintaining a welcoming reception area, and providing general administrative support to the team. This role emphasizes strong communication, reliability, and teamwork in a dynamic setting.