Front Desk Agent

Moodreact; Washington (District of Columbia); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Training provided

Career growth potential

Collaborative workplace

Competitive compensation

Job summary

Moodreact in Washington, DC is seeking a friendly Front Desk Agent to greet visitors, respond to inquiries, and support daily reception operations in a professional environment.

Responsibilities include welcoming guests, routing calls, scheduling appointments, maintaining a welcoming reception area, and providing general administrative support to the team. This role emphasizes strong communication, reliability, and teamwork in a dynamic setting.

Qualifications

• Strong communication and customer service skills.
• Friendly, professional demeanor.
• Good organizational skills and attention to detail.
• Ability to multitask and prioritize requests.
• Dependable, punctual, team-oriented.
• Front desk or reception experience is an asset but not required.

Responsibilities

• Welcome visitors and direct them to the appropriate person or department.
• Provide general information and respond to inquiries courteously.
• Answer and route incoming telephone calls as needed.
• Assist with appointment scheduling and visitor coordination.
• Maintain a clean, organized, and welcoming reception area.
• Receive and distribute incoming correspondence and deliveries.
• Provide general administrative support to team members.
• Help coordinate daily front desk activities and follow established procedures.
• Handle visitor information responsibly and professionally.

Skills

Communication

Customer service

Organizational skills

Multitasking

Punctuality

Team player

Calm under pressure

Job description

About Us

Moodreactis a full-service maintenance company supporting homes and businesseswith expert electricians, appliance repair technicians, plumbers, andskilled general labor teams.We handle the tough jobs, the technicalwork, and the details others overlook—always with professionalism,safety, and efficiency in mind.

Introduction

We are looking for a friendly and dependable Front Desk Agent to welcome visitors, respond to general inquiries, and support daily reception operations. This role is suited to someone who enjoys assisting people, staying organized, and creating a positive first impression in a professional environment.

Responsibilities

• Welcome visitors and direct them to the appropriate person or department.
• Provide general information and respond to inquiries courteously.
• Answer and route incoming telephone calls as needed.
• Assist with appointment scheduling and visitor coordination.
• Maintain a clean, organized, and welcoming reception area.
• Receive and distribute incoming correspondence and deliveries.
• Provide general administrative support to team members.
• Help coordinate daily front desk activities and follow established procedures.
• Handle visitor information responsibly and professionally.

Qualifications

• Strong communication and customer service skills.
• Friendly, professional, and approachable demeanor.
• Good organizational skills and attention to detail.
• Ability to prioritize tasks and manage multiple requests.
• Dependable, punctual, and comfortable working with a team.
• Ability to respond calmly and professionally to inquiries.
• Previous front desk or reception experience is an asset but not required.

What We Offer

• Training and ongoing support.
• A professional and collaborative workplace.
• Opportunities to develop administrative and customer service skills.
• Potential for career growth and advancement.
• Competitive compensation.