Front Desk & Visitor Experience Coordinator

Arcadia Care; Springfield (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Daily Pay

Paid Vacations

Paid Sick Time

Paid Holidays

Tuition Reimbursement

CNA/Nursing School tuition paid

Employee Appreciation Events

Birthday/Anniversary celebrations

Health/Dental/Vision/401K

Life Insurance

Employee Assistance Program

Retail Discounts

Virtual Doctor Visits

Paid Break Time for Nursing Mothers

Time Off to Vote

Job summary

Arcadia Care in Springfield, IL is seeking a Receptionist to provide exceptional customer service by answering inquiries and obtaining information from the public, residents, visitors and other interested parties.

The role includes operating the switchboard, greeting visitors, assisting residents and families, and performing general administrative tasks while maintaining security and organized records. Full-time, part-time, and PRN options are available with comprehensive benefits.

Qualifications

• Experience in long-term care preferred.
• Patience, tact, cheerful disposition and enthusiasm.

Responsibilities

• Operate telephone switchboard, screen calls, and take messages.
• Greet visitors and direct or escort them to destinations.
• Assist residents, family members, employees and visitors as needed.
• Perform general administrative tasks such as word processing and data entry.
• Maintain security by following procedures and monitoring access.
• Receive and sort daily mail and deliveries.
• Report issues to the Administrator.
• Other duties as assigned.

Skills

Customer service

Communication

Patience

Tact

Friendly demeanor

Job description

Arcadia Care in Springfield, IL is seeking a Receptionist to provide exceptional customer service by answering inquiries and obtaining information from the public, residents, visitors and other interested parties.

The role includes operating the switchboard, greeting visitors, assisting residents and families, and performing general administrative tasks while maintaining security and organized records. Full-time, part-time, and PRN options are available with comprehensive benefits.