Front Desk & Visitor Experience Ambassador

001 Brown & Brown, Inc; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k)

Tuition Reimbursement

Mental Health & Wellness

Job summary

Bridge Specialty Group in Plano, TX is seeking a friendly Receptionist / First Impressions Ambassador to join our growing team. You will be the first point of contact for visitors, clients, and teammates, providing courteous service and professional support to keep the office running smoothly.

The ideal candidate enjoys helping others, excels in a fast-paced environment, and demonstrates strong communication, organization, and attention to detail.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist, administrative assistant, customer service, or office support experience preferred.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Outlook, Word, Excel, and Teams.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities while maintaining a high level of professionalism.
• Positive attitude and strong customer service mindset.
• Ability to handle confidential information with discretion.

Responsibilities

• Greet and assist visitors, clients, and vendors in a professional and welcoming manner.
• Answer, screen, and direct incoming phone calls.
• Manage incoming and outgoing mail, packages, and deliveries.
• Maintain office common areas, conference rooms, and reception spaces.
• Coordinate visitor access and office security procedures.
• Assist with meeting and event preparation, including catering and room setup.
• Order and maintain office supplies and inventory.
• Support leaders and teammates with administrative tasks, scheduling, and special projects.
• Assist with document preparation, filing, data entry, and records management.
• Coordinate service requests with building management and office vendors.
• Help facilitate onboarding activities for new teammates and support office-wide initiatives.

Skills

Customer service mindset

Strong verbal & written communication

Excellent organizational skills

Ability to multitask

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

Bridge Specialty Group in Plano, TX is seeking a friendly Receptionist / First Impressions Ambassador to join our growing team. You will be the first point of contact for visitors, clients, and teammates, providing courteous service and professional support to keep the office running smoothly.

The ideal candidate enjoys helping others, excels in a fast-paced environment, and demonstrates strong communication, organization, and attention to detail.