Front Desk & Visitor Access Coordinator

LMI Consulting, LLC; Tysons (VA); On-site; USD 32,000 - 48,000; Full time

Job summary

LMI Consulting, LLC in Tysons, VA is seeking a Receptionist to support the Security department by greeting visitors, processing check-ins, and issuing photo IDs and access badges. This full-time role runs 7:00 a.m.–4:00 p.m., with a 30-minute lunch and 15-minute breaks.

Responsibilities include badge management, answering calls, maintaining the phone list, and ensuring the reception area remains professional and confidential. A Top-Secret clearance is preferred, with U.S. citizenship required.

Qualifications

• Candidate must be eligible to obtain a Top-Secret Security Clearance.
• Excellent telephone etiquette with ability to interact with all levels of employees, clients, vendors, and visitors in a professional manner.
• Excellent customer service skills are essential for success in this role.
• Must contribute to a professional work environment by integrity, teamwork, and positive communications.
• Must possess strong organizational skills and manage multiple tasks with moderate supervision.
• Must adapt to changing work efforts and shifting priorities.
• Must maintain familiarity with current LMI policies and procedures.
• Must maintain absolute confidentiality in all business matters.
• Must perform essential functions of this job, with or without reasonable accommodation.

Responsibilities

• Greet and check-in customers and guests into LMI visitor registration system.
• Create and issue photo ID and access control badges to LMI visitors.
• Issue temporary security badges to employees as needed.
• Assist with the internal badge key access system, updating names, locations, dates, times and lockdowns.
• Check Physical Security System to reactivate expired badges and deactivate damaged/destroyed ones.
• Answer all incoming calls in a timely and courteous manner.
• Determine purpose of call and locate appropriate employees via paging/voicemail.
• Provide callers with company address, directions, fax numbers, website, etc.
• Maintain the company phone list.
• Keep reception area neat and free of non-company materials.
• Attend department meetings and maintain regular attendance.
• Perform other tasks as directed by Security Manager and VP, Security.

Skills

Telephone etiquette

Customer service

Organizational skills

Professional demeanor

multitasking

Job description

LMI Consulting, LLC in Tysons, VA is seeking a Receptionist to support the Security department by greeting visitors, processing check-ins, and issuing photo IDs and access badges. This full-time role runs 7:00 a.m.–4:00 p.m., with a 30-minute lunch and 15-minute breaks.

Responsibilities include badge management, answering calls, maintaining the phone list, and ensuring the reception area remains professional and confidential. A Top-Secret clearance is preferred, with U.S. citizenship required.