Receptionist

LMI; Tysons (VA); On-site; USD 32,000 - 48,000; Full time

Job summary

LMI in Tysons, VA is seeking a Receptionist to support the Security department by greeting visitors, issuing credentials, and managing the visitor registration system. The role requires Top-Secret clearance eligibility, excellent telephone etiquette, and strong customer service. Hours are 7:00 a.m.

to 4:00 p.m. with lunch and breaks; candidates must maintain confidentiality and professionalism. This is a full-time position with responsibilities including access control, badge management, and

Qualifications

• Top-Secret security clearance eligibility.
• Excellent telephone etiquette.
• Outstanding customer service skills.
• Professional demeanor and integrity.
• Strong organizational and multitasking abilities.
• Ability to maintain strict confidentiality.
• Ability to adapt to changing priorities.
• Familiarity with visitor registration processes.

Responsibilities

• Greet and check-in customers and guests into LMI visitor registration system.
• Create and issue photo ID and access control badges to LMI visitors.
• Issue temporary security badges to employees as needed.
• Assist with the internal badge key access system and update data (names, locations, dates, times).
• Check Physical Security System to reactivate expired badges and deactivate damaged ones.
• Answer all incoming calls promptly and courteously.
• Determine purpose of calls and route to appropriate employees via paging/voicemail.
• Provide visitors with company address, directions, fax numbers, website, and related information.

Skills

Top-Secret Clearance

Telephone etiquette

Customer service

Professional demeanor

Organizational skills

Confidentiality

Multitasking

Job description

Overview

LMI has an immediate need for a Receptionist for our corporate office in Tysons, VA. The Receptionist provides support to the Security department by greeting and processing/checking-in all visitors, answering all incoming calls and issuing credentials and access badges. This includes creating and issuing photo ID and access badges to LMI visitors.

This is a full-time position. The Receptionist is expected to have the reception desk open and operating promptly at 7:00 a.m. and throughout the day until 4:00 p.m. Relief coverage will be provided for a 30-minute lunch, as well as morning and afternoon breaks of 15 minutes each.

LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.

Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors—helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.

Responsibilities

• Greet and check-in customers and guests into LMI visitor registration system.
• Create and issue photo ID and access control badges to LMI visitors.
• Issue temporary security badges to employees as needed.
• Assist as needed with the internal badge key access system, including updating data such as names, access location, dates, times and lock downs
• Check Physical Security System to reactivate expired badges and deactivate those that are damaged or destroyed.
• Answer all incoming calls in a timely and courteous manner.
• Determine purpose of call and assist the caller in locating appropriate employees via the paging and voice mail systems.
• Provide callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
• Maintain the company phone list.
• Ensure reception area is neat, organized, and clear of non-company related books, magazines, and materials.
• Attend department meetings.
• Maintain regular attendance.
• Perform all other tasks as directed by the Security Manager and Vice President, Security.

Qualifications

• Candidate must beeligible to obtain a Top-Secret Security Clearance.
• Candidate must have excellent telephone etiquette with ability to interact with all levels of employees, clients, vendors, and visitors in a professional manner and with a professional demeanor.
• Excellent customer service skills are essential for success in this role.
• Candidate must be able to contribute to a professional work environment by demonstrating integrity, promoting teamwork, and fostering positive communications.
• Candidate must possess strong organizational skills and have a positive, problem-solving attitude and be able to manage multiple tasks with moderate supervision.
• Candidate must be able to adapt to changing work efforts and manage impact of shifting priorities.
• Candidate must be able to maintain familiarity with current LMI policies and procedures.
• Candidate must be able to maintain absolute confidentiality in all business matters.
• Candidate must be able to perform the essential functions of this job, with or without reasonable accommodation

PREFERRED QUALIFICATIONS:

• Minimum of one year of professional experience as a receptionist

SECURITY CLEARANCE STATEMENT: Applicants selected for this position will be subject to a government security investigation and must meet eligibility requirements for access to classified information. For this position, LMI will only consider applicants with current security clearances or applicants who are eligible for security clearances. Please note that only U.S. Citizens are eligible for a security clearance.

Target salary range: $32,000 - $48,000. Final compensation will be determined by a variety of factors including but not limited to your skills, experience, education, and/or certifications.

Job Locations

US-VA-Tysons