Front Desk Vet Concierge & Client Advocate

Veterinary United; Metamora (MI); On-site; USD 16,531 - 22,041; Part time

Job summary

Veterinary United in Metamora seeks a friendly Client Ambassador to lead front desk operations at Bell Veterinary Clinic. You’ll warmly greet clients and pets, manage multi-line phones, schedule appointments, and handle payments with accuracy.

The role supports the hospital daily operations, assists with data entry, filing, stocking, and records uploads, and helps kennel staff as needed. A friendly, animal-loving team environment awaits.

Qualifications

• High School Diploma or GED.
• 1+ year of prior customer service experience.
• Reception experience highly preferred.
• Ability to lift up to 50 lbs.
• Comfortable working around animals, including those that may be anxious or aggressive.
• Physical requirements: stand, sit, move frequently; bend, kneel, stretch; stay composed in a high-energy environment.

Responsibilities

• Warmly greet clients and pets upon arrival.
• Answer multi-line phones, schedule appointments, and update medical charts.
• Process monetary transactions and handle client payments.
• Assist with administrative tasks such as filing, data entry, stocking, scanning, and uploading records.
• Support kennel and boarding staff as needed with dog walking, feeding, and check-in/check-out.
• Maintain a clean and organized reception area to ensure a welcoming space.
• Part Time

Skills

Customer service

Reception duties

Phone skills

Education

High School Diploma or GED

Job description

Veterinary United in Metamora seeks a friendly Client Ambassador to lead front desk operations at Bell Veterinary Clinic. You’ll warmly greet clients and pets, manage multi-line phones, schedule appointments, and handle payments with accuracy.

The role supports the hospital daily operations, assists with data entry, filing, stocking, and records uploads, and helps kennel staff as needed. A friendly, animal-loving team environment awaits.