Client Concierge & Veterinary Assistant

Veterinary United; Michigan; On-site; USD 27,000 - 36,000; Full time

Job summary

Veterinary United is seeking a Client Ambassador/Veterinary Assistant to join our team at the Macomb Center Veterinary Hospital. You will be the friendly first point of contact for clients and their pets, delivering warmth and exceptional service while supporting daily front desk operations and basic clinical tasks.

This role combines customer service with hands-on animal care, including assisting veterinary technicians with X-rays, blood draws, and administering medications as needed.

Qualifications

• High School Diploma or GED.
• 1+ year of customer service experience.
• Reception experience preferred.
• Ability to lift up to 50 lbs.
• Comfortable working around animals, including those that may be anxious or aggressive.

Responsibilities

• Warmly greet clients and pets upon arrival.
• Answer multi-line phones, schedule appointments, and update medical charts.
• Process monetary transactions and handle client payments.
• Assist with administrative tasks such as filing, data entry, stocking, scanning, and uploading records.
• Support kennel and boarding staff as needed with dog walking, feeding, and check-in/check-out.
• Maintain a clean and organized reception area to ensure a welcoming space.
• Assist with: X-rays, drawing blood, or administering medications

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or GED

Job description

Veterinary United is seeking a Client Ambassador/Veterinary Assistant to join our team at the Macomb Center Veterinary Hospital. You will be the friendly first point of contact for clients and their pets, delivering warmth and exceptional service while supporting daily front desk operations and basic clinical tasks.

This role combines customer service with hands-on animal care, including assisting veterinary technicians with X-rays, blood draws, and administering medications as needed.