Receptionist / Client Ambassador (Part Time) 439

Veterinary United; Michigan; On-site; USD 27,000 - 36,000; Full time

Job summary

Veterinary United is seeking a Client Ambassador/Veterinary Assistant to join our team at the Macomb Center Veterinary Hospital. You will be the friendly first point of contact for clients and their pets, delivering warmth and exceptional service while supporting daily front desk operations and basic clinical tasks.

This role combines customer service with hands-on animal care, including assisting veterinary technicians with X-rays, blood draws, and administering medications as needed.

Qualifications

• High School Diploma or GED.
• 1+ year of customer service experience.
• Reception experience preferred.
• Ability to lift up to 50 lbs.
• Comfortable working around animals, including those that may be anxious or aggressive.

Responsibilities

• Warmly greet clients and pets upon arrival.
• Answer multi-line phones, schedule appointments, and update medical charts.
• Process monetary transactions and handle client payments.
• Assist with administrative tasks such as filing, data entry, stocking, scanning, and uploading records.
• Support kennel and boarding staff as needed with dog walking, feeding, and check-in/check-out.
• Maintain a clean and organized reception area to ensure a welcoming space.
• Assist with: X-rays, drawing blood, or administering medications

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or GED

Job description

Join Macomb Center Veterinary Hospital as a Client Ambassador and Veterinary Assistant! Part of the Veterinary United Family Are you passionate about animals and ready to start a career in Veterinary Medicine? Join Veterinary United, where our dedicated team of animal wellness advocates is transforming veterinary care for the better. As part of our team, you’ll contribute to a supportive and positive environment that delivers individual care to every patient and client, while also making a meaningful impact in our communities.

Be a Pawsitive Influence!

The ideal candidate will be pet- and people-friendly, energetic, and eager to help create the best experience for every pet and their owner. As the first point of contact, you'll bring warmth and positivity to every interaction, setting the tone for exceptional customer service. Your love for animals of all kinds will shine through as you grow in a field that combines compassion with continuous learning and growth.

Role Overview: Client Ambassador/Veterinary Assistant

As a Client Ambassador, You'll Support The Hospital’s Daily Operations And Create An Inviting And Efficient Front Desk Experience. You Will

• Warmly greet clients and pets upon arrival.
• Answer multi-line phones, schedule appointments, and update medical charts.
• Process monetary transactions and handle client payments.
• Assist with administrative tasks such as filing, data entry, stocking, scanning, and uploading records.
• Support kennel and boarding staff as needed with dog walking, feeding, and check-in/check-out.
• Maintain a clean and organized reception area to ensure a welcoming space.
• Assist with: X-rays, drawing blood, or administering medications

Qualifications

• High School Diploma or GED.
• 1+ year of prior customer service experience.
• Reception experience highly preferred.
• Ability to lift up to 50 lbs. without restriction.
• Comfortable working around animals, including those that may be anxious or aggressive.
• Physical Requirements: Must be able to stand, sit, and move frequently; bend, kneel, and stretch as needed to assist pets and clients; and maintain composure and control in a dynamic, high-energy environment.
• Assisting Veterinary Techs with X-Rays, Blood draws, and administering meds

Why Join Veterinary United?

At Veterinary United, we believe in teamwork, growth, and fostering a positive culture. We aim to be changemakers in veterinary medicine, building a better future for our hospitals, teams, and clients. If you’re open to growth, positivity, and making a difference in the veterinary field, Veterinary United is the perfect place for you!