Front Desk Supervisor - Sales Admin

Fairfield Inn Tallahassee North 1/10; Tallahassee (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

Fairfield Inn Tallahassee North 1/10 is seeking a Front Desk Supervisor to lead front desk and sales operations, uphold brand standards, ensure guest satisfaction, manage staff accountability and financial responsibilities.

The ideal candidate must be highly organized, detail-oriented, technologically proficient, and capable of timely operational decisions while maintaining professionalism and strong communication.

Qualifications

• Strong leadership and guest-service focus.
• Ability to manage front desk operations and sales activities.
• Proficient with hotel technology and systems.
• Excellent communication and decision-making skills.

Responsibilities

• Lead front desk and sales operations to uphold brand standards.
• Ensure operational efficiency and exceptional guest satisfaction.
• Maintain employee accountability and financial stewardship.
• Cover shifts as needed and act in GM's absence.

Skills

Leadership

Organizational skills

Detail-oriented

Tech savviness

Communication

Job description

The Front Desk Supervisor is responsible for supporting all aspects of hotel operations while maintaining Fairfield Inn by Marriott Brand Standards. The Front Desk Supervisor serves as a leader for all front desk and sales operations, ensuring operational efficiency, exceptional guest satisfaction, employee accountability, and financial responsibility.

The ideal candidate must be highly organized, detail-oriented, technologically proficient, and capable of making timely operational decisions while maintaining professionalism and strong communication skills. This position requires availability, flexibility, and the ability to lead the property in the absence of the General Manager.

Must be available to cover front desk shifts due to call outs/team vacation requests.

Must be available to work 3 pm- 11 pm or 11 pm- 7 am.