Front Desk Supervisor & Ops Coordinator - Seasonal (PM)

Olympia Hospitality; Nantucket (MA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Clothing allowance provided

End-of-season bonus

Employee housing available

Job summary

Olympia Hospitality and 21 Broad Hotel on Nantucket seek a Front Desk Supervisor & Office Coordinator with a PM focus. This full-time seasonal role starts immediately and runs through mid-December, with a pay range of $22–$24 per hour and an average schedule of five shifts per week during peak season.

The role blends guest services, operations, and administrative duties, including check-ins, reservations, communications, and coordination with housekeeping and accounting tasks.

Qualifications

• Prior hospitality experience required (boutique hotel experience strongly preferred).
• Strong communication and organizational skills are essential.
• Ability to work independently, stay organized, and remain calm when the hotel is busy.

Responsibilities

• Front desk operations: guest check-ins and check-outs.
• Sending email confirmations and pre-arrival communications.
• Taking reservations and guest inquiries by phone.
• Providing concierge services and dining/activity recommendations.
• Evening setup of the mixer bar and related tasks.
• Daily room inspections and coordination with housekeeping.
• Maintaining clean and organized common areas.
• Accounting support: coding invoices, reconciliations, daily reporting, admin tasks.
• HR-related administrative tasks and office coordination.

Skills

Communication skills

Organizational skills

Independence

Calm under pressure

Tools

Email & Office Apps

Job description

Olympia Hospitality and 21 Broad Hotel on Nantucket seek a Front Desk Supervisor & Office Coordinator with a PM focus. This full-time seasonal role starts immediately and runs through mid-December, with a pay range of $22–$24 per hour and an average schedule of five shifts per week during peak season.

The role blends guest services, operations, and administrative duties, including check-ins, reservations, communications, and coordination with housekeeping and accounting tasks.