Front Desk Supervisor: Lead Guest Experience & Operations

Aimbridge Hospitality; Dallas (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

A hospitality management company in Dallas is seeking a Front Desk Supervisor to enhance guest experiences and lead a team. The ideal candidate has 2-3 years in hotel operations, strong leadership qualities, and a knack for customer service. Responsibilities include smooth check-ins, managing operational tasks, and strategizing for revenue. We offer competitive benefits post-hiring, including medical coverage and paid time off, in an engaging work environment where teamwork is celebrated.

Qualifications

• 2-3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid driver's license.

Responsibilities

• Greet guests warmly and ensure smooth check-ins and check-outs.
• Manage operations and track logs to ensure service excellence.
• Strategize on rates and packages to boost room revenue.
• Train and lead the team, addressing guest concerns confidently.

Skills

Guest Experience Pro

Operations Management

Revenue Management

Team Leadership

Problem Solving

Education

High School diploma or equivalent

College coursework in a related field

Job description

A hospitality management company in Dallas is seeking a Front Desk Supervisor to enhance guest experiences and lead a team. The ideal candidate has 2-3 years in hotel operations, strong leadership qualities, and a knack for customer service. Responsibilities include smooth check-ins, managing operational tasks, and strategizing for revenue. We offer competitive benefits post-hiring, including medical coverage and paid time off, in an engaging work environment where teamwork is celebrated.