Front Office Supervisor: Elevate Guest Experience

Lone Star Court; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Life insurance

Paid Time Off

Paid Community Service Days

Job summary

A premier hotel in Texas is looking for an experienced Front Desk Manager to oversee daily operations while ensuring exceptional guest service. Responsibilities include training staff, managing transactions, and resolving guest issues efficiently. Candidates should have at least one year of leadership experience in the hospitality industry and strong problem-solving skills. This role involves maintaining high-quality service standards and a clean environment. Comprehensive benefits package included.

Qualifications

• Must have at least 1 year in a hotel leadership position.
• Proficiency in customer service is essential.
• Housekeeping or Front Office experience preferred.

Responsibilities

• Manage Front Desk operations and provide leadership to staff.
• Ensure guest satisfaction through quality service.
• Assist with daily operational reports and statistics.

Skills

Strong verbal and written communication skills

Effective time management

Problem-solving skills

Effective multitasking skills

Attention to detail

Education

High school or equivalent education

Experience in the hospitality industry

Leadership position in a hotel

Tools

Stay N Touch PMS system

Job description

A premier hotel in Texas is looking for an experienced Front Desk Manager to oversee daily operations while ensuring exceptional guest service. Responsibilities include training staff, managing transactions, and resolving guest issues efficiently. Candidates should have at least one year of leadership experience in the hospitality industry and strong problem-solving skills. This role involves maintaining high-quality service standards and a clean environment. Comprehensive benefits package included.