Front Desk Supervisor - Lead Guest Experience (Flexible)

Marriott Dallas Las Colinas; Irving (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health and Dental Insurance

401(k) with company match

Paid Time Off (PTO)

Employee discounts

Job summary

Marriott Dallas Las Colinas is hiring a Front Desk Supervisor to oversee front office operations, support front desk staff, and resolve guest issues. The ideal candidate should have previous hotel experience, leadership capabilities, and be skilled in guest service and communication. Benefits include competitive pay, health/dental insurance, 401(k) with company match, PTO, and hotel discounts. This in-person role requires a flexible schedule to accommodate busy hotel operations.

Qualifications

• Previous hotel front desk experience required; supervisory or leadership experience preferred.
• Strong attention to detail and ability to multitask.
• Flexible schedule required, including evenings, weekends, and holidays.

Responsibilities

• Supervise front desk operations during assigned shifts.
• Lead, coach, and support front desk associates.
• Assist guests with check-in, check-out, and service recovery.

Skills

Strong guest service

Communication skills

Conflict-resolution skills

Job description

Marriott Dallas Las Colinas is hiring a Front Desk Supervisor to oversee front office operations, support front desk staff, and resolve guest issues. The ideal candidate should have previous hotel experience, leadership capabilities, and be skilled in guest service and communication. Benefits include competitive pay, health/dental insurance, 401(k) with company match, PTO, and hotel discounts. This in-person role requires a flexible schedule to accommodate busy hotel operations.