Front Desk Supervisor - Housing & Safety Lead

Volunteers of America-Greater New York; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life Insurance

Retirement plan

Paid Time Off

Job summary

Volunteers of America-Greater New York is seeking a Front Desk Supervisor for University Family Residence in Bronx, NY. The role directs front desk staff, ensures policy adherence, and handles documentation and incident management to support residents and staff.

The position requires a high school diploma or GED with at least one year in a related social services setting, strong interpersonal skills, basic computer knowledge, and relevant safety certifications to meet site regulatory mandates.

Qualifications

• High school diploma or GED with one year of relevant experience in a social services setting.
• Excellent interpersonal skills and basic computer knowledge.
• Certifications in security, CPR/First Aid, and Fire Safety (F-80) required.

Responsibilities

• Directs all front desk staff activities to ensure adherence to policy and procedures.
• Ensure proper documentation of front desk activities.
• Provide emergency assistance to residents as needed and supervise incident management system.
• Monitor building safety.
• Conduct rounds at residence as assigned.

Skills

Interpersonal skills

Basic computer knowledge

Education

High school diploma or GED

Security, CPR/First Aid, and Fire Safety certifications

Job description

Volunteers of America-Greater New York is seeking a Front Desk Supervisor for University Family Residence in Bronx, NY. The role directs front desk staff, ensures policy adherence, and handles documentation and incident management to support residents and staff.

The position requires a high school diploma or GED with at least one year in a related social services setting, strong interpersonal skills, basic computer knowledge, and relevant safety certifications to meet site regulatory mandates.