Hotel Front Desk Agent - Part Time Weekends

Atrium Hospitality

Nashville (TN)

On-site

USD 24,000 - 26,000

Part time

3 days ago
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Benefits offered by this job

Career Growth & Learning
401(k) match
Comprehensive Health Coverage
Paid Time Off & Vacation
DailyPay
Tuition reimbursement

Job summary

Atrium Hospitality is seeking a part-time Front Desk Associate at Nashville Residence Inn, Nashville, TN. You will oversee the front desk, handle guest check-ins/outs with warmth, and support teammates to ensure a welcoming stay.

Ideal candidates bring hospitality or leadership experience, strong customer service, and the ability to use hotel systems. Must be able to lift 50 lbs and stand for extended periods; the role offers growth, benefits, and a supportive team.

Qualifications

  • Customer service experience and people skills.
  • Hospitality or leadership experience preferred.
  • High school diploma or equivalent required.
  • Tech-savvy and able to use hotel systems.
  • Ability to lift 50 lbs and stand for long periods.

Responsibilities

  • Oversee front desk operations and be the go-to problem solver for guests and teammates.
  • Handle check-ins and check-outs with warmth and accuracy.
  • Train and support new front desk team members.
  • Resolve guest issues quickly and professionally.
  • Assist with daily tasks such as event sheets and business center support.

Skills

Customer service
Hospitality experience
Leadership
Tech savvy
Physical stamina

Education

High school diploma or equivalent

Job description

Hotel :

Nashville Residence Inn1801 Hayes StreetNashville, TN 37203Part timeCompensation Range : $17.50 - $19.00

Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

  • Career Growth & Learning – 40% of our management hires are internal promotions!
  • Invest in Your Future – 401(k) plan with company match.
  • Comprehensive Health Coverage – Medical, dental, and vision insurance options.
  • Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
  • Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
  • Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

Job Description

What You Will Do

  • Oversee front desk operations and step in as the go-to problem solver for guests and teammates alike.
  • Handle guest check-ins and check-outs with accuracy, warmth, and just the right amount of charm.
  • Support and train new front desk team members—you’re the friendly coach they’ll thank later.
  • Resolve guest issues quickly and professionally (bonus points if they leave smiling).
  • Help manage daily tasks like event sheet distribution, business center support, and keeping the lobby guest-ready.

What We Are Looking For

  • Customer service experience – You’ve got the people skills and patience to keep things running smoothly.
  • Experience in hospitality or leadership (preferred) – This isn’t your first rodeo, and it shows.
  • High school diploma or equivalent – Because communication, math, and common sense are key.
  • Tech savvy enough to use hotel systems with confidence – No one wants to be stuck at the front desk with a frozen screen.
  • Able to lift 50 lbs and stay on your feet – This role keeps you moving, literally.

Why Atrium:

Hear it from Maria O. : For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.

___________________________________________

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy

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