Front Desk Supervisor — Guest Experience Leader

Davidson Hospitality Group; Salt Lake City (UT); Hybrid; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Medical Coverage (Multiple Tiers)

Dental & Vision Coverage

24/7 Teledoc service

Free Maintenance Medications

Pet Insurance

Hotel Discounts

Tuition Reimbursement

Paid Time Off (vacation, sick, bereav.

401K Match

Zusammenfassung

Davidson Hospitality Group is seeking a Front Desk Supervisor in Salt Lake City to lead our front desk team and deliver outstanding guest service. You will oversee check-in/check-out, handle inquiries, and ensure accurate reservations while coordinating with other departments to enhance guest experiences.

Join a dynamic hospitality team that values leadership, teamwork, and guest-centric service in a historic downtown hotel environment in Salt Lake City.

Qualifikationen

• Prior cash handling experience.
• High School graduate or GED equivalent.
• Ability to communicate effectively with the public and other Team Members.
• Read, write and speak English fluently.
• Six months Front Desk experience.
• Strong computer skills.
• Flexible schedule including nights and weekends.

Aufgaben

• Supervise front desk operations, including check-in, check-out, and guest services.
• Lead and motivate the front desk team to provide exceptional customer service.
• Handle guest inquiries, concerns, and special requests in a professional and efficient manner.
• Train and onboard new front desk staff members.
• Ensure accuracy and completeness of guest reservations and billing information.
• Collaborate with other departments to resolve guest issues and enhance guest experiences.
• Maintain a clean and organized front desk area.
• Monitor and maintain compliance with hotel policies and procedures.

Kenntnisse

Cash handling

Communication

English fluency

Front Desk experience

Computer skills

Flexible schedule

Ausbildung

High School diploma or GED

Jobbeschreibung

Davidson Hospitality Group is seeking a Front Desk Supervisor in Salt Lake City to lead our front desk team and deliver outstanding guest service. You will oversee check-in/check-out, handle inquiries, and ensure accurate reservations while coordinating with other departments to enhance guest experiences.

Join a dynamic hospitality team that values leadership, teamwork, and guest-centric service in a historic downtown hotel environment in Salt Lake City.