Front Desk Supervisor — Guest Experience Leader

PM Hotel Group; Salt Lake City (UT); Presencial; USD 28.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounts on gear

Paid time off

Holiday double pay

Discounted hotel stays

Tuition reimbursement

Onboarding program

Leadership training

Volunteer opportunities

Descripción de la vacante

evo Hotel Salt Lake City is seeking a Guest Service Supervisor to lead front desk operations at the Salt Lake City location. The role focuses on delivering gracious guest service, supervising shifts, and coordinating with other departments to ensure smooth daily operations.

The position offers hourly pay, on-site work, and opportunities for professional development and team mentorship within the evo campus ecosystem.

Formación

• Fluent English, strong communication and interpersonal skills.
• Minimum three years in a hotel front office or equivalent role.
• Ability to supervise front desk operations and staff during shifts.

Responsabilidades

• Provide gracious customer service to arriving and departing guests.
• Supervise front desk operations during mid-shifts and guide team members.
• Handle reservations, check-ins/outs, and guest inquiries professionally.
• Coordinate with housekeeping and other departments to meet guest needs.
• Maintain knowledge of hotel services, rates, and policies.

Conocimientos

Excellent interpersonal skills

Fluency in English

Customer service

Front desk operations

Team supervision

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

evo Hotel Salt Lake City is seeking a Guest Service Supervisor to lead front desk operations at the Salt Lake City location. The role focuses on delivering gracious guest service, supervising shifts, and coordinating with other departments to ensure smooth daily operations.

The position offers hourly pay, on-site work, and opportunities for professional development and team mentorship within the evo campus ecosystem.