Front Desk Supervisor — Guest Experience Leader

Noble House Hotels & Resorts; Jackson (WY); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical benefits

401(k)

Flexible schedules

Fitness center access

Bus pass

Employee shift meal

Spa discounts

Restaurant & retail discounts

Room rate discounts

Ski passes discounts

Shared transferable ski pass

Ski-in / Ski-out storage

Job summary

Noble House Hotels & Resorts is seeking a Front Desk Supervisor at our property in Jackson, WY. You will lead a team to deliver superior guest arrivals and departures, coordinate with valet during peak times, and support scheduling and admin tasks to maintain smooth operations.

Join a dynamic team where hospitality excellence and a proactive mindset are valued, with opportunities to grow within our portfolio of distinctive properties in the USA.

Qualifications

• Experience leading a team of 8 in a full-service hotel.
• Experience in hiring, training and coaching staff.
• Dependable, organized with a positive, can-do mindset.
• Ability to take ownership of tasks and respond to feedback.

Responsibilities

• Greet guests and manage check-in/check-out processes.
• Assist valet during peak times and coordinate with front desk.
• Support scheduling and administrative tasks as needed.
• Provide top-notch guest service aligned with brand standards.

Skills

Leadership

Team management

Customer service

Organization

Job description

Noble House Hotels & Resorts is seeking a Front Desk Supervisor at our property in Jackson, WY. You will lead a team to deliver superior guest arrivals and departures, coordinate with valet during peak times, and support scheduling and admin tasks to maintain smooth operations.

Join a dynamic team where hospitality excellence and a proactive mindset are valued, with opportunities to grow within our portfolio of distinctive properties in the USA.