Front Desk Concierge: Guest Experience Champion

Columbia Sussex; Irving (TX); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Health and Dental Insurance

Company-paid Life Insurance

Short-Term and Long-Term Disability

Vision

Critical Illness

Accidental

401(k) and company match

Paid Time Off

Free hotel rooms

Hotel discounts

Job summary

Marriott Dallas Las Colinas is seeking a friendly Front Desk Agent to welcome guests, check them in and out, and assist with requests. You will relay information about services, amenities, and the local area while maintaining a professional appearance.

The role requires strong customer service, clear communication, and the ability to multitask in a busy hotel environment. Flexible schedule includes mornings, evenings, weekends, and holidays.

Qualifications

• Strong customer service and communication skills.
• Professional appearance and positive attitude.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and ability to learn hotel systems.

Responsibilities

• Welcome guests in a warm, professional manner and assist with check-in/out.
• Provide information on hotel services, dining options, and local area.
• Verify guest details, process payments, and handle front desk transactions.
• Coordinate with Housekeeping and other departments to ensure room readiness.
• Maintain a clean, organized Front Desk area and assist with guest requests as needed.

Skills

Customer service

Communication

Teamwork

Multitasking

Attention to detail

Tools

Hotel systems

Job description

Marriott Dallas Las Colinas is seeking a friendly Front Desk Agent to welcome guests, check them in and out, and assist with requests. You will relay information about services, amenities, and the local area while maintaining a professional appearance.

The role requires strong customer service, clear communication, and the ability to multitask in a busy hotel environment. Flexible schedule includes mornings, evenings, weekends, and holidays.