Front Desk Supervisor - Growth, Perks & Impact

Atrium Hospitality; Hot Springs (AR); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

DailyPay

Wellness programs

Tuition reimbursement

Brand discounts

401(k) match

Paid time off

Job summary

Atrium Hospitality is seeking a Front Desk Supervisor at Hotel Hot Springs Embassy Suites in Hot Springs, AR. The role manages daily front desk operations, supports guest needs, and ensures a smooth guest experience.

The ideal candidate brings strong customer service and leadership skills, excellent communication, and the ability to work in a fast-paced hospitality environment. This full-time position offers competitive pay and benefits.

Qualifications

• Customer service and leadership experience.
• Strong communication skills across guests, staff and departments.
• Detail-oriented and organized, manage shift reports and guest requests.
• Tech confident with hotel systems, emails and reports.

Responsibilities

• Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between.
• Coach, train, and motivate front desk associates.
• Handle guest concerns with grace and urgency.
• Monitor cash handling, shift reports, and compliance with brand and safety standards.
• Jump in to assist with phones, reader board, or VIP arrivals.

Skills

Customer service

Leadership

Communication

Detail-oriented

Tech confidence

Tools

Hotel systems

Email

Reports

Job description

Atrium Hospitality is seeking a Front Desk Supervisor at Hotel Hot Springs Embassy Suites in Hot Springs, AR. The role manages daily front desk operations, supports guest needs, and ensures a smooth guest experience.

The ideal candidate brings strong customer service and leadership skills, excellent communication, and the ability to work in a fast-paced hospitality environment. This full-time position offers competitive pay and benefits.