Front Desk Supervisor – Growth, Perks & Guest Impact

Atrium Hospitality; Hot Springs (AR); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Internal promotions

401(k) match

Health insurance

Paid time off

DailyPay

Tuition reimbursement

Employee discounts

Community service

Job summary

Hot Springs Embassy Suites in Hot Springs, AR is seeking a full-time Front Desk Associate to deliver outstanding guest service at the lobby and front desk. You will manage check-ins/outs, assist guests with requests, and support the team to keep the lobby welcoming and guest-ready.

The role requires hospitality experience, a high school diploma, and comfort with hotel systems. You will lift up to 50 lbs and stay on your feet while providing a warm, efficient guest experience.

Qualifications

• Customer service experience with guest interaction.
• Knowledge of hotel systems and front desk operations.
• Ability to assist guests with warmth and efficiency.

Responsibilities

• Oversee front desk operations and be the go-to problem solver for guests and teammates.
• Handle guest check-ins and check-outs with accuracy and warmth.
• Support and train new front desk team members.
• Resolve guest issues quickly and professionally.
• Assist with daily tasks like event sheets, business center support, and lobby readiness.

Skills

Customer service

Hospitality experience

Tech savvy

Physical fitness

Education

High school diploma or equivalent

Tools

Hotel systems

Job description

Hot Springs Embassy Suites in Hot Springs, AR is seeking a full-time Front Desk Associate to deliver outstanding guest service at the lobby and front desk. You will manage check-ins/outs, assist guests with requests, and support the team to keep the lobby welcoming and guest-ready.

The role requires hospitality experience, a high school diploma, and comfort with hotel systems. You will lift up to 50 lbs and stay on your feet while providing a warm, efficient guest experience.