Front Desk Supervisor — Elevate Guest Experience

BENCHMARK; Chandler (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive health insurance

Retirement plans

Paid time off

On-site wellness programs

Employee rates on hotel stays

Job summary

BENCHMARK is seeking a Front Desk Supervisor at our Marriott Phoenix Chandler property. This role offers the opportunity to engage with guests and lead a team.

The successful candidate will have strong customer service skills, experience in a hotel environment, and the ability to train staff effectively. Join us to provide exceptional experiences in a supportive and inclusive setting.

Qualifications

• Available to work flexible hours including nights, weekends, and holidays.
• Previous hotel or resort experience preferred.
• Ability to stand for the duration of the shift.

Responsibilities

• Supervise daily shift process and train front desk team members.
• Check guests in and handle special requests.
• Resolve problems and ensure guest satisfaction.

Skills

Customer service experience

Engaging personality

Communication skills

Flexibility

Computer skills

Education

High school diploma or equivalent

Job description

BENCHMARK is seeking a Front Desk Supervisor at our Marriott Phoenix Chandler property. This role offers the opportunity to engage with guests and lead a team.

The successful candidate will have strong customer service skills, experience in a hotel environment, and the ability to train staff effectively. Join us to provide exceptional experiences in a supportive and inclusive setting.