Front Desk Supervisor

Furniture Market Place LLC; Greenville (SC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Great Work Environment

Competitive Compensation

Career Advancement Opportunities

Job summary

A retail company in South Carolina is seeking an experienced Front Desk Supervisor to manage the front desk team. This role involves ensuring exceptional service for guests, training new employees, and coordinating schedules. Candidates should have a strong background in customer service, leadership, and excellent communication skills. The position offers competitive compensation and career advancement opportunities in a supportive work environment.

Qualifications

• Previous experience managing a team desired.
• Strong communication and interpersonal skills required.
• Excellent customer service skills are a must.

Responsibilities

• Create and implement short and long-term goals for the front desk staff.
• Handle scheduling and time off requests for front desk staff.
• Set a service standard and provide exceptional customer service.

Skills

Customer service

Team management

Communication skills

Attention to detail

Job description

Benefits/Perks

• Great Work Environment
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

We are seeking an experienced Front Desk Supervisor to join our team! As our Front Desk Supervisor, you will be managing a team of Front Desk Associates to ensure every guest receives exceptional service. As a supervisor you will be responsible for training new employees, creating a schedule, and handling basic disciplinary actions. The ideal candidate has a strong background in customer service and leadership and a positive attitude.

Responsibilities

• Create and implement both short and long-term goals for the company and the front desk staff
• Handle scheduling and time off requests for staff working the front desk
• Set a service standard and lead by example, providing exceptional customer service to all guests
• Manage training of new and existing staff members to ensure everyone understands the expectations set forth for them
• Work closely with the rest of the team to provide the highest level of customer service
• Coordinate with staff and the community to create partnerships and host events

Qualifications

• Previous experience managing a team desired
• Previous customer service experience
• Strong communication and interpersonal skills
• Excellent customer service skills
• Attention to detail