Front Desk Supervisor

Vacatia; Florida; On-site; USD 22,000 - 31,000; Full time

Job summary

Vacatia in Weston, FL is hiring a Front Desk Supervisor to guide our front desk team and ensure each Owner and guest enjoys a warm welcome and seamless experience. Location: 16461 Racquet Club Rd, Weston, FL 33326.

You’ll balance leadership with guest service, train and mentor front desk clerks, oversee check-ins, check-outs, payments and reservations, coordinate with Housekeeping and Maintenance for special requests, and uphold guest confidentiality while maintaining a clean, safe front desk

Qualifications

• 1+ years front desk experience with leadership in hospitality.
• Strong customer service mindset and excellent communication.
• Ability to lead a team, resolve issues, and maintain morale.
• Computer proficiency and cash-handling experience.
• High School Diploma or GED required.

Responsibilities

• Lead by example in providing outstanding guest service.
• Support front desk operations including check-ins, check-outs, payments, and reservations.
• Resolve guest concerns quickly and professionally.
• Train, mentor, and motivate front desk clerks.
• Ensure accuracy in financial transactions and cash handling.
• Coordinate with Housekeeping and Maintenance for special requests, early arrivals, and late checkouts.
• Maintain a clean, safe, and welcoming front desk environment.
• Uphold company policies, safety standards, and guest confidentiality.

Skills

Customer service

Communication

Leadership

Cash handling

Dependability

Flexibility

Scheduling

Education

High School Diploma or GED

Tools

Computer proficiency

Job description

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

Subscribe to our RSS feeds to receive instant updates as new positions become available.

Now Hiring: Front Desk Supervisor at Vacation Village at Weston | Join Our Resort Team!

We’re looking for a Front Desk Supervisor to guide our front desk team and ensure every Owner and guest receives a warm welcome and a seamless experience.

As a Front Desk Supervisor, you’ll balance leadership and guest service, helping to create memorable stays while supporting your team with training, coaching, and day-to-day operations. If you’re passionate about hospitality and ready to take the next step in your career, we’d love to meet you!

Location: 16461 Racquet Club Rd, Weston, FL 33326

Pay Rate: $19/hr

What You’ll Do

• Lead by example in providing outstanding guest service.
• Support front desk operations including check-ins, check-outs, payments, and reservations.
• Resolve guest concerns quickly and professionally.
• Train, mentor, and motivate front desk clerks.
• Ensure accuracy in financial transactions and cash handling.
• Coordinate with Housekeeping and Maintenance for special requests, early arrivals, and late checkouts.
• Maintain a clean, safe, and welcoming front desk environment.
• Uphold company policies, safety standards, and guest confidentiality.

What We’re Looking For

• 1+ years of front desk experience and leadership experience, within hospitality.
• A strong customer service mindset with excellent communication skills.
• Proven ability to lead a team, resolve issues, and keep morale high.
• Computer proficiency and prior cash-handling experience.
• Dependability, professionalism, and flexibility to work evenings, weekends, and holidays.
• High School Diploma or GED required.

Why Join Us?

At Vacatia, we believe in creating exceptional guest experiences and a supportive, team-driven workplace. As a Front Desk Supervisor, you’ll have the opportunity to grow your leadership skills while making a real impact on both our guests and your team.