Front Desk Staff

Evolving Solution Services; New Milford (CT); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Job summary

Dermatology Associates of Western Connecticut is seeking a friendly Front Desk Associate to greet patients, check them in, and set the tone for their visit. In a high-volume dermatology practice, you will balance warmth, efficiency, and accuracy to ensure a smooth patient flow from arrival through checkout.

Responsibilities include scheduling appointments, verifying insurance, collecting co-pays, updating EMR records, and supporting the clinical team.

Qualifications

• Prior experience in a medical office is preferred.
• Strong communication skills and a professional demeanor.
• Organized and detail-oriented.
• Ability to multitask in a fast-paced environment.
• Comfortable using computers and electronic systems (ModMed/EMA experience is a plus).
• Reliable and team-oriented.

Responsibilities

• Greet and check in patients efficiently and professionally.
• Schedule appointments and manage provider calendars.
• Verify insurance and collect co-pays and outstanding balances.
• Enter and update patient information in the electronic medical record.
• Coordinate with clinical staff to keep the schedule running on time.
• Assist with general front desk and administrative tasks.
• Assist with the sale of skincare products.

Skills

Medical office experience

Communication

Organization

Multitasking

Computer skills

Team player

Tools

ModMed/EMA

Job description

Dermatology Associates of Western Connecticut is looking for a Front Desk Associate to join our team. We are looking for someone who understands that the front desk sets the tone for the entire patient experience. This role is central to how patients perceive our practice—from their first interaction to the moment they leave. In a high-volume environment, success requires a balance of warmth, efficiency, and attention to detail, ensuring every patient feels welcomed while the day runs smoothly.

Responsibilities:

• Greet and check in patients efficiently and professionally
• Schedule appointments and manage provider calendars
• Verify insurance and collect co-pays and outstanding balances
• Enter and update patient information in the electronic medical record
• Coordinate with clinical staff to keep the schedule running on time
• Assist with general front desk and administrative tasks
• Assist with the sale of skincare products

Qualifications:

• Prior experience in a medical office preferred
• Strong communication skills and a professional demeanor
• Organized and detail-oriented
• Ability to multitask in a fast-paced environment
• Comfortable using computers and electronic systems (ModMed/EMA experience is a plus)
• Reliable and team-oriented

Schedule:

• Full-time, including some Saturdays on a rotating basis
• Competitive pay
• Health, dental, vision, and life insurance