Front Desk Staff

Restore Hyper Wellness; Cincinnati (OH); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking passionate individuals to join their Front Desk Staff team. This role is perfect for those who love to help others live healthier lives. As a Hyper Wellness Representative, you'll be the face of the company, ensuring a high-quality customer experience. Your responsibilities will include greeting clients, managing bookings, and educating them on wellness services. With a flexible schedule and a fun, wellness-focused work environment, this opportunity is ideal for anyone looking to make a positive impact in the health and wellness sector. Join a team that values your contributions and promotes a culture of recognition and engagement.

Benefits

Competitive Salary

Bonuses

Flexible Schedules

Casual Dress-code

Fun Work Environment

Qualifications

• At least one year of customer service experience in a retail environment.
• Passionate about health and wellness.

Responsibilities

• Greeting clients and assisting them with wellness services.
• Onboarding new clients and managing bookings.
• Educating clients on services and maintaining a clean environment.

Skills

Customer Service

Communication

Collaboration

Health and Wellness Knowledge

Education

Degree in Kinesiology

Degree in Exercise Science

Degree in Personal Training

Job description

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Company Overview

Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. We aim to help people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America.

Benefits/Perks

• A competitive salary plus bonuses
• Flexible Schedules
• Casual Dress-code
• Fun, wellness-focused work environment

Job Summary

Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we’re always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.

Responsibilities

• Greeting clients and assisting them with Restore’s wellness services
• Helping clients over the phone, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
• Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
• Conducting tours and selling service packages and memberships
• Educating clients on Restore services, including medical benefits, precautions, and at-home care
• Performing opening and closing procedures
• Maintain a safe, clean, and secure environment for all guests and employees
• Serve as an expert on Restore products and services
• Represent the brand by embodying Restore’s core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle
• Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions

Qualifications

• You’re passionate about health and wellness
• You have at least one year of customer service experience in a retail environment
• Working weekends doesn’t bother you
• Communication and collaboration are some of your strong suits
• You either hold or are working toward a degree in kinesiology, exercise science, personal training, or a related field

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, not to Restore Hyper Wellness.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Wellness and Fitness Services

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