Front Desk Officer

Universal Collaborators Corp.; Virginia (MN); Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking dedicated Front Desk Officers and Virtual Assistants to enhance client relations and manage administrative tasks effectively. This role emphasizes the importance of first impressions and requires individuals who can handle inquiries with professionalism and efficiency. As the world shifts to virtual operations, this opportunity allows you to work remotely while contributing to a dynamic team that values punctuality and responsibility. Join a company that prioritizes client satisfaction and offers a supportive environment for professional growth, where your skills in communication and data management can shine.

Benefits

Flexible Working Hours

Remote Work Opportunities

Professional Development

Health Insurance

Qualifications

• Experience in client handling and administrative tasks is essential.
• Strong communication skills are crucial for effective service delivery.

Responsibilities

• Manage administrative, communication, and scheduling tasks remotely.
• Handle client queries and ensure proper call transfers.

Skills

Client Handling

Administrative Skills

Communication Skills

Data Management

Negotiation Skills

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Data Management Software

Communication Platforms

Job description

Front Desk Officers

The presence of Front Desk Officers plays a vital role in maintaining a deeper relationship with clients as they are the first ones who attend to client queries. Virtual Front Desk Officers are cost-effective for any organization. Our team provides the best Front Desk Officers who are punctual and responsible individuals with great learning abilities, understanding the importance of each incoming call for your business. Our team has years of experience in client handling, ensuring that the right call is transferred to the appropriate person and answering all queries appropriately.

Virtual Assistant

A Virtual Assistant (VA) is an important part of any organization, responsible for managing all administrative, communication, and scheduling tasks. In recent times, physical operations have shifted to remote operations, allowing employees to work virtually, which is also very cost-effective for companies. Our aim is to provide the best and most experienced Virtual Assistants who can manage all administrative and client handling tasks professionally. Our team is also expert in Virtual Legal Assistance, with a vast background of working and assisting different attorneys and paralegals with their daily communicative and management tasks.

Communication & Marketing

We provide a wide range of communication and marketing solutions. From gathering data to communicating and delivering the desired message content via emails, calls, faxes, and print media, we have the art to represent your voice and market your services to the appropriate audience. Our team is tech-savvy and can deliver your message efficiently as we have a strong grip on various online, social, and business platforms.

Collections

We offer the best collections services with our vastly experienced team who have been working for different organizations and know how to maximize reimbursement for all your pending cases. From collecting status updates to keeping track of each individual case until it settles, we work diligently for each case and strive to offer the highest compensation possible. We collect on a pro-share basis while maximizing collections to efficiently increase your revenue cycle.

Medical Record Collection

We have an experienced team that has been working for different organizations in record-keeping and collection purposes as medical record collectors/clerk. Due to our extensive network and vast connections, we offer efficient and fast collection services that can expedite your other processes. We follow up consistently, provide daily status updates on each individual case, and manage, maintain, and sort important records for you. Our experience has taught us effective techniques for fetching medical bills and records from various providers.

Expertise in Lien Negotiations

Our team is expert in lien negotiations and has been serving multiple organizations for the last 5 years, fully qualified to provide you with the best service. We focus on maximizing profits for businesses, negotiating on a pro-share/pro-rata basis, and promise to secure the maximum reimbursements. With a vastly experienced team and a large network of communication and personal reputation among valuable organizations, we guarantee fast and reliable services. We deal in Personal Injury and Workers Compensation cases and provide daily updates on every case.

Data Management

Our Data Management team specializes in managing and generating data for any company. We collect fresh, updated data according to your requirements and field of interest. From collection to management and communication on the extracted data, we have mastered the required skills and assure you fast, proficient, and secure services. Our team is tech-savvy and can work on almost every data management software easily, responsible for record generation, keeping, and management for many organizations. We assure you that your data will remain your property and will only be shared with you, maintaining trust while providing the best data management services.