Front Desk Assistant

Community Health Systems; Kirksville (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare organization seeks a Front Desk Assistant to provide administrative support and ensure smooth clinic operations. Responsibilities include managing patient check-ins and appointments, maintaining accurate records, and assisting clinical staff for a positive patient experience. Ideal for candidates with strong communication and organizational skills, this full-time role promises to be fulfilling in a fast-paced environment.

Qualifications

• 0-2 years of experience in a medical office or healthcare administrative setting required.
• Knowledge of medical terminology, scheduling, billing, and insurance verification preferred.
• Certified Medical Office Administrative Assistant (CMAA) preferred.

Responsibilities

• Handles patient check-in and check-out efficiently.
• Schedules appointments and processes patient inquiries.
• Maintains accurate patient records and assists with various clinic tasks.

Skills

Organizational skills

Attention to detail

Communication skills

Customer service orientation

Tools

Electronic medical records (EMR) systems

Office software

Job description

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Job Summary

The Clinic Office Assistant provides administrative and clerical support to ensure efficient operations within the clinic. This role is responsible for patient check-in and check-out, scheduling appointments, handling patient inquiries, processing payments, and maintaining accurate records. The Clinic Office Assistant also assists with various office and clinic tasks to support healthcare providers and ensure a positive patient experience.

Job Summary

The Clinic Office Assistant provides administrative and clerical support to ensure efficient operations within the clinic. This role is responsible for patient check-in and check-out, scheduling appointments, handling patient inquiries, processing payments, and maintaining accurate records. The Clinic Office Assistant also assists with various office and clinic tasks to support healthcare providers and ensure a positive patient experience.

Essential Functions

• Greets and assists patients during check-in and check-out, ensuring accuracy in patient information and documentation.
• Schedules patient appointments, obtains pre-certifications, and coordinates with providers for testing, procedures, and surgeries.
• Collects time-of-service (TOS) payments, issues invoices, and processes financial transactions in compliance with clinic policies.
• Maintains and updates patient records, ensures quality control, and addresses gaps in care.
• Answers phone calls, responds to inquiries regarding clinic policies and services, and routes messages appropriately.
• Enters charges and codes invoices for billing, ensuring accuracy and timely processing.
• Monitors and maintains office and clinic supply inventory, placing orders as needed to ensure availability of necessary materials.
• Assists in handling physician call schedules, provider reimbursements, and license renewals.
• Supports clinical staff as needed, including assisting in triage and coordinating patient referrals.
• Ensures a clean and organized work environment, following infection control and safety protocols.
• Performs other duties as assigned.
• Complies with all policies and standards.
  
  

Qualifications

• 0-2 years of experience in a medical office, clinic, or healthcare administrative setting required
  
  

Knowledge, Skills And Abilities

• Proficiency in electronic medical records (EMR) systems and office software.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and work in a fast-paced healthcare environment.
• Customer service-oriented with a professional and courteous demeanor.
• Knowledge of medical terminology, scheduling, billing, and insurance verification preferred.
  
  

Licenses and Certifications

• Certified Medical Office Administrative Assistant (CMAA) preferred

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Hospitals and Health Care

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