Front Desk Associate

Delaware Integrative Healthcare; MIDDLETOWN (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare office in Middletown is seeking a dedicated Front Desk Associate to enhance patient interactions and ensure efficient office operations. The ideal candidate will be organized, friendly, and proficient in managing schedules and communications. Comprehensive benefits are available after an introductory period, including health insurance and a 401k retirement plan.

Benefits

Health Insurance

401k Retirement Plan with Employer Match

Paid Time Off

Dental Insurance

Vision Insurance

Qualifications

• 1 year of healthcare experience preferred.
• Bilingual preferred but not required.

Responsibilities

• Greet and welcome patients as they arrive.
• Schedule patients and manage multiple healthcare providers' schedules.
• Answer and direct incoming phone calls.

Skills

Professional attitude

Communication

Organizational skills

Customer service

Multitasking

Bilingual

Tools

Google Office Suite

Office equipment

Job description

We are looking for a goal-oriented employee dedicated to helping our fast paced, high-volume, friendly and caring office grow!

Our Healthcare office specializes in Chiropractic Care. We are currently looking for a top-notch Front Desk Associate to join our team! We are looking for an applicant who is organized and loves interacting with people.

Comprehensive benefits plans are available (after an introductory period) including, but not limited to; Health Insurance, 401k Retirement Plan with Employer Match, PTO, as well as a variety of ancillary plans/benefits.

Applicants would be responsible for the following:

Responsibilities

• Greet and welcome patients as soon as they arrive at the office.
• Direct patients to the appropriate doctor and staff.
• Scheduling patients and following up on missed appointments.
• Answer, screen, and forward incoming phone calls.
• Managing schedules for multiple healthcare providers.
• Ensure reception area is tidy, presentable, and organized.
• Provide accurate information in-person and via phone/email.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
• Fulfill Medical Records Requests.
• Obtaining referrals from PCP when necessary.

Skills:

• Professional attitude and appearance.
• Proficiency in Google Office Suite.
• Hands-on experience with office equipment (e.g. fax machines and printers).
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• Bilingual preferred but not required.

If you feel you would be a great fit for our team, please email your cover letter, resume, and professional references.

• Job Type: Full-time
• Salary: $17.00 - $20.00 per hour, based on experience and skill-set.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Job Type: Full-time

Salary: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient
• Private practice

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Healthcare: 1 year (Preferred)

Language:

• Spanish (Preferred)