Front Desk Staff

MAXX FITNESS; Bethlehem (Northampton County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in fitness is seeking a friendly and upbeat individual to join their team. This role is perfect for someone passionate about fitness and eager to provide exceptional customer service. You will be the first point of contact for members, helping them with inquiries and ensuring a welcoming environment. Your ability to create rapport with customers can lead to increased sales of memberships and services. If you enjoy working in a dynamic environment and have a knack for communication, this opportunity is ideal for you!

Qualifications

• Strong customer service skills and ability to create rapport with clients.
• Open availability to work 20-40 hours each week.

Responsibilities

• Provide a positive impression and interact with customers about memberships.
• Maintain a clean facility and assist with customer inquiries.

Skills

Customer Service

Sales Skills

Communication Skills

Problem Solving

Education

High School Diploma or equivalent

Tools

Check-in Computers

Job description

Maxx Fitness Clubzz is looking for a committed, friendly, upbeat individual to become a part of our fitness team!

If you are looking to share a passion for fitness, then this is the perfect job for you!

Essential Duties and Responsibilities:

• Responsible for providing the first positive impression of the Maxx Fitness facility;
• Interact with customers by telephone and in person to provide information about our memberships and services.
• Check to ensure that appropriate changes were made to resolve customers' problems;
• Complete membership forms, prepare change of address records, or issue service discontinuance orders, using check-in computers;
• Contact customers to respond to inquiries;
• Maintain a clean facility;
• Create rapport with customers that may lead to sales of new memberships or additional services or products.

Physical Functions:

• Ability to stand and/or walk for an entire shift;
• Open availability to work 20-40 hours each week;
• A High School Diploma or equivalent required;
• Certified Fitness Trainers or Instructors preferred;
• Conversant in Spanish preferred.

The job requirements list is not a complete description of responsibilities, but the list reflects the general qualifications, duties and/or responsibilities necessary to perform this position. The Company reserves the right to revise the job description when circumstances are necessary for reasons like, but not limited to, new systems, technical developments, emergencies and/or personnel changes.