Front Desk Specialist — Welcoming Guest Service

HOLIDAY INN EXPRESS & SUITES (J ENTERPRISES INN OF NOBLESVILLE, LLC); Noblesville (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

HOLIDAY INN EXPRESS & SUITES in Noblesville, IN seeks a friendly front desk agent to welcome guests, handle check-in/check-out, and answer questions about local travel plans. You will assist guests with inquiries, manage phone calls, and maintain a positive guest experience throughout shifts.

The role requires the ability to stand for 8 hours, basic computer skills, and a smile while delivering excellent service to guests arriving and departing the hotel.

Qualifications

• Excellent customer service and friendly demeanor to assist guests.
• Strong communication skills and ability to handle guest inquiries professionally.
• Willingness to stand for 8 hours and assist guests with a smile.

Responsibilities

• Greet guests, check them in/out and answer questions at the front desk.
• Assist guests with travel information, requests, and routine inquiries on a day-to-day basis.

Skills

Customer service

Communication

Phone etiquette

Stand in shift

Tools

Hotel PMS

POS system

Computer basics

Job description

HOLIDAY INN EXPRESS & SUITES in Noblesville, IN seeks a friendly front desk agent to welcome guests, handle check-in/check-out, and answer questions about local travel plans. You will assist guests with inquiries, manage phone calls, and maintain a positive guest experience throughout shifts.

The role requires the ability to stand for 8 hours, basic computer skills, and a smile while delivering excellent service to guests arriving and departing the hotel.