Front Desk Guest Specialist – Flexible Shifts

MHG Hotels; Noblesville (IN); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Incentives

Employee Referral Program

Paid Time Off

Paid Vacation (Full-Time)

Merit Increase

401k with Employer Contribution (Full‑

Medical, Dental, Vision (Full-Time)

Life Insurance (Full-Time)

Long-term/Short-term Disability (Full-

Accident (Full-Time)

Critical Illness (Full-Time)

Cross-training Opportunities

Hotel Room Discounts

Job summary

MHG Hotels LLC in Noblesville, IN is seeking a Hotel Desk Clerk to welcome guests, check them in/out, and provide local information. You will handle guest requests, secure payments, and maintain confidentiality while delivering a warm, professional experience.

The role requires a professional demeanor, ability to engage with diverse guests, and flexibility to work morning, evening, and weekend shifts. Full-time or part-time schedules with room for growth and employee benefits are offered.

Qualifications

• Professional demeanor and welcoming personality.
• Ability to engage with guests from diverse backgrounds.
• Clear and courteous telephone etiquette.
• Maintain confidentiality of guest information.
• Flexible shifts and physical stamina.

Responsibilities

• Process guest check-in/check-out and verify identity.
• Respond to and resolve guest requests.
• Handle payments and adjust billing as needed.
• Provide room information, directions, amenities, and local interests.
• Run daily reports and hand off to next shift.
• Complete cashier and closing reports.
• Accept wake-up calls and assign to the right department.
• Maintain confidentiality of guest information and protect assets.
• Report maintenance issues and safety hazards.
• Communicate necessary messages during emergencies.

Skills

Professional demeanor

Warm personality

Engage with guests

Caring and compassionate

Build trust with guests

Effective communication

Clear professional language

Multicultural communication

Awareness of on-premises safety

Professional appearance

Job description

MHG Hotels LLC in Noblesville, IN is seeking a Hotel Desk Clerk to welcome guests, check them in/out, and provide local information. You will handle guest requests, secure payments, and maintain confidentiality while delivering a warm, professional experience.

The role requires a professional demeanor, ability to engage with diverse guests, and flexibility to work morning, evening, and weekend shifts. Full-time or part-time schedules with room for growth and employee benefits are offered.