Guest Experience Front Desk Leader

MHG Hotels; Noblesville (IN); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Employee Referral Program

Bonus Program

Merit Increase

Paid Vacation

Flex Days

401k with Employer Contribution

Medical, Dental, Vision

Life Insurance

Long-term/Short-term Disability

Accident Insurance

Critical Insurance

Job summary

MHG Hotels is seeking a Front Office Manager in Noblesville, IN to lead a guest-focused front desk team. The role emphasizes a welcoming demeanor, strong communication, and financial accuracy in check-ins and check-outs.

Responsibilities include staff leadership, daily reporting, guest issue resolution, and protecting guest privacy while maintaining high service standards. Competitive salary and comprehensive benefits are offered.

Qualifications

• Strong leadership and guest service focus.
• Excellent communication and interpersonal skills.
• Ability to train, coach, and motivate a front desk team.

Responsibilities

• Maintain a friendly, cheerful, and courteous demeanor at all times.
• Lead and influence team members; model professional behavior.
• Ensure accurate payments, billing, and nightly close processes.
• Provide guests with room information, directions, and local attractions.
• Run daily reports and communicate needs to the next shift.
• Protect guest privacy and handle confidential information.

Skills

Leadership

Communication

Customer service

Team management

Attention to detail

Job description

MHG Hotels is seeking a Front Office Manager in Noblesville, IN to lead a guest-focused front desk team. The role emphasizes a welcoming demeanor, strong communication, and financial accuracy in check-ins and check-outs.

Responsibilities include staff leadership, daily reporting, guest issue resolution, and protecting guest privacy while maintaining high service standards. Competitive salary and comprehensive benefits are offered.