Front Desk Specialist: Welcoming Clients, Training & Growth

Alphabe Insight Inc; Columbus (OH); On-site; USD 42,000 - 49,000; Full time

Benefits offered by this job

Paid training

Professional growth opportunities

Mentorship and coaching

Job summary

Biz Voice Boost is seeking a Front Desk Agent to warmly welcome customers, answer inquiries, and support daily administrative tasks in a professional, organized environment. You will be the first point of contact, provide information on services, and help with scheduling and record-keeping.

The role emphasizes strong communication, reliability, and a customer-focused attitude. On-site work with paid training and opportunities for growth are offered.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and interpersonal skills.
• Friendly, professional, and approachable demeanor.
• Excellent organizational and time management abilities.
• Strong attention to detail.
• Customer-focused attitude.
• Comfortable answering phones and interacting with visitors.
• Reliable, adaptable, and dependable.
• Previous front desk, receptionist, office, customer service, retail, or hospitality experience is a plus but not required.

Responsibilities

• Serve as a primary point of contact for front desk inquiries.
• Provide information about products, services, and company activities.
• Assist customers with routine questions and requests.
• Maintain a welcoming, organized, and professional front desk area.
• Assist with scheduling appointments and routine office activities.
• Receive and organize incoming mail, deliveries, and documents.
• Maintain accurate visitor, customer, and administrative records.
• Communicate customer questions and feedback to appropriate team members.
• Support team members with general administrative and customer service tasks.
• Assist with organizing office materials and supplies.
• Help ensure customers and visitors receive a positive experience.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Customer-focused

Organizational skills

Phone etiquette

Reliability

Education

High school diploma

Job description

Biz Voice Boost is seeking a Front Desk Agent to warmly welcome customers, answer inquiries, and support daily administrative tasks in a professional, organized environment. You will be the first point of contact, provide information on services, and help with scheduling and record-keeping.

The role emphasizes strong communication, reliability, and a customer-focused attitude. On-site work with paid training and opportunities for growth are offered.