Front Desk Agent

Alphabe Insight Inc; Columbus (OH); On-site; USD 42,000 - 49,000; Full time

Benefits offered by this job

Paid training

Professional growth opportunities

Mentorship and coaching

Job summary

Biz Voice Boost is seeking a Front Desk Agent to warmly welcome customers, answer inquiries, and support daily administrative tasks in a professional, organized environment. You will be the first point of contact, provide information on services, and help with scheduling and record-keeping.

The role emphasizes strong communication, reliability, and a customer-focused attitude. On-site work with paid training and opportunities for growth are offered.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and interpersonal skills.
• Friendly, professional, and approachable demeanor.
• Excellent organizational and time management abilities.
• Strong attention to detail.
• Customer-focused attitude.
• Comfortable answering phones and interacting with visitors.
• Reliable, adaptable, and dependable.
• Previous front desk, receptionist, office, customer service, retail, or hospitality experience is a plus but not required.

Responsibilities

• Serve as a primary point of contact for front desk inquiries.
• Provide information about products, services, and company activities.
• Assist customers with routine questions and requests.
• Maintain a welcoming, organized, and professional front desk area.
• Assist with scheduling appointments and routine office activities.
• Receive and organize incoming mail, deliveries, and documents.
• Maintain accurate visitor, customer, and administrative records.
• Communicate customer questions and feedback to appropriate team members.
• Support team members with general administrative and customer service tasks.
• Assist with organizing office materials and supplies.
• Help ensure customers and visitors receive a positive experience.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Customer-focused

Organizational skills

Phone etiquette

Reliability

Education

High school diploma

Job description

• Compensation: USD 3,780 - USD 4,350 - monthly

Company Description

At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.

Job Description

Job Summary

We are seeking a professional and personable Front Desk Agent to welcome customers and visitors, respond to inquiries, and provide helpful assistance throughout the day. This position is ideal for someone who enjoys interacting with people while helping maintain an organized, welcoming, and professional environment.

Responsibilities

• Serve as a primary point of contact for front desk inquiries.
• Provide information about products, services, and company activities.
• Assist customers with routine questions and requests.
• Maintain a welcoming, organized, and professional front desk area.
• Assist with scheduling appointments and routine office activities.
• Receive and organize incoming mail, deliveries, and documents.
• Maintain accurate visitor, customer, and administrative records.
• Communicate customer questions and feedback to appropriate team members.
• Support team members with general administrative and customer service tasks.
• Assist with organizing office materials and supplies.
• Help ensure customers and visitors receive a positive experience.
• Participate in ongoing training and professional development.
• Paid training
• Supportive team environment
• Hands-on customer service and administrative experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and interpersonal skills.
• Friendly, professional, and approachable demeanor.
• Excellent organizational and time management abilities.
• Strong attention to detail.
• Customer-focused attitude.
• Comfortable answering phones and interacting with visitors.
• Reliable, adaptable, and dependable.
• Previous front desk, receptionist, office, customer service, retail, or hospitality experience is a plus but not required.

Additional Information

• Competitive salary of $54,000 – $59,000 per year
• Professional growth and advancement opportunities
• Opportunities to develop valuable business and communication skills
• Supportive and collaborative work environment
• Performance-focused workplace
• Opportunity to contribute directly to the growth of the organization
• Continuous learning and professional development
• Exposure to business development, client relations, and strategic growth initiatives