Front Desk Specialist - Veterinary Care

Dublin Veterinary Hospital; Perkasie (Bucks County); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off

Employee pet discount

Job summary

Dublin Veterinary Hospital in Perkasie, Bucks County, is seeking a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients. This role emphasizes friendly, clear communication and a passion for animal care in a fast-paced setting.

You will greet clients, handle sign-ins, manage payments and appointments, and assist with scheduling while maintaining a positive and organized front desk. Benefits include insurance, PTO, and professional development.

Qualifications

• Previous experience working with animals is required.
• Candidates must have experience in a veterinary hospital, animal kennel, daycare, grooming facility, or a similar animal care environment.
• Strong organizational and multitasking skills are essential.

Responsibilities

• Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
• Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
• Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
• Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
• Assist in maintaining cleanliness and organization to ensure a positive client experience.

Skills

Organizational skills

Multitasking

Calm, professional demeanor

Animal-care experience

Job description

Dublin Veterinary Hospital in Perkasie, Bucks County, is seeking a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients. This role emphasizes friendly, clear communication and a passion for animal care in a fast-paced setting.

You will greet clients, handle sign-ins, manage payments and appointments, and assist with scheduling while maintaining a positive and organized front desk. Benefits include insurance, PTO, and professional development.