Pet Care Front Desk Specialist — Flexible Hours

Brief Media, Inc.; Pennsylvania; Vor Ort; USD 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Paid time off

Health insurance

Dental Insurance

Vision insurance

Employee discounts

Flexible schedules

401K with company match

Training and Career development

Zusammenfassung

Landisville Animal Hospital is seeking a Veterinary Client Service Representative to join our frontline team in Landisville, PA. You will be the first point of contact for clients and patients, ensuring a seamless experience from check-in to check-out while supporting medical staff.

Responsibilities include greeting clients, scheduling, collecting medical histories, processing payments, and maintaining patient records.

Qualifikationen

• Excellent customer service and communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Comfort with computers and learning new systems.
• Positive, team-first mindset.

Aufgaben

• Greet clients and patients with warmth and professionalism.
• Answer phones, schedule appointments, and collect medical history.
• Process invoices and payments accurately.
• Review patient records for vaccine status and routine care needs.
• Communicate patient arrivals and updates with doctors and technicians.
• Assist with prescriptions, food requests, and OTC products as directed.
• Enter and maintain accurate records in the practice management system.

Kenntnisse

Customer service

Communication

Multitasking

Computer skills

Teamwork

Tools

Practice management system

Jobbeschreibung

Landisville Animal Hospital is seeking a Veterinary Client Service Representative to join our frontline team in Landisville, PA. You will be the first point of contact for clients and patients, ensuring a seamless experience from check-in to check-out while supporting medical staff.

Responsibilities include greeting clients, scheduling, collecting medical histories, processing payments, and maintaining patient records.