Front Desk Specialist – Veteran Care Home

Avalon Health Care Group; Saint George (UT); On-site; USD 23,000 - 25,000; Full time

Job summary

The Southern Utah Veterans Home in Ivins, Utah is looking for a friendly Receptionist to be the first point of contact for visitors, residents, and staff. You will manage front desk operations with a professional, organized approach in a veteran-focused environment.

Qualifications include a high school diploma, strong verbal and written communication, proficiency in Microsoft Office and phone systems, and the ability to multitask in a fast-paced healthcare setting while delivering outstanding

Qualifications

• High school diploma or equivalent required.
• Previous experience in a receptionist or customer service role preferred.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and phone systems.
• Strong organizational skills and attention to detail.
• Ability to multitask and handle a fast-paced environment with professionalism.
• Friendly and approachable demeanor with a commitment to providing outstanding service.
• Understanding of veteran culture and sensitivity to their needs is a plus.

Responsibilities

• Greet and welcome visitors, residents, and staff in a courteous and professional manner.
• Answer, screen, and forward incoming phone calls promptly and accurately.
• Manage the front desk area, ensuring it is tidy and presentable at all times.
• Provide information and assistance to visitors and callers regarding the facility and its services.
• Maintain visitor logs and issue visitor badges as required.
• Coordinate incoming and outgoing mail and deliveries.
• Schedule appointments and maintain calendars for facility events or meetings.
• Assist with administrative tasks such as data entry, filing, and record keeping.
• Collaborate with other departments to ensure smooth communication and operations.
• Adhere to all facility policies, procedures, and confidentiality requirements.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Professionalism

Education

High school diploma or equivalent

Tools

Microsoft Office

Phone systems

Job description

The Southern Utah Veterans Home in Ivins, Utah is looking for a friendly Receptionist to be the first point of contact for visitors, residents, and staff. You will manage front desk operations with a professional, organized approach in a veteran-focused environment.

Qualifications include a high school diploma, strong verbal and written communication, proficiency in Microsoft Office and phone systems, and the ability to multitask in a fast-paced healthcare setting while delivering outstanding