Front Desk Receptionist Suffolk

Rodgers and Rodgers Consulting; Suffolk (VA); On-site; USD 22,041 - 27,552; Part time

Benefits offered by this job

Competitive salary

Wellness resources

Flexible schedule

Paid time off

Great Work Environment

Competitive Compensation

Job summary

Rodgers and Rodgers Consulting is seeking an experienced Front Desk Receptionist to join our team in Suffolk, VA. You will welcome veterans, visitors, and staff, manage appointments, and assist with forms while maintaining HIPAA compliance.

This part-time role requires a friendly, patient-focused approach and strong organizational skills to support seamless clinic operations. You will be the first point of contact, providing accurate information and coordinating with medical staff to ensure

Qualifications

• High school diploma or higher.
• Proficiency in computer skills; Apple products and Google Suite preferred.
• Proven experience as a receptionist or in a customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Sensitivity and empathy towards veterans and their unique needs.
• Excellent customer service skills.
• Attention to detail.
• Part-time position requiring at least 2 full days a week.

Responsibilities

• Greet veterans, visitors, and staff in a courteous and professional manner.
• Verify patient demographics and provide intake forms.
• Manage the appointment calendar and sign-in sheets.
• Assist veterans with completing forms and paperwork.
• Perform basic screening checks (temperature or blood pressure).
• Provide information in-person and via phone/email, including directions to the office.
• Perform clerical duties: filing, photocopying, scanning, faxing.
• Maintain a clean and organized office space.
• Order office supplies and monitor inventory.
• Collaborate with medical staff to ensure smooth patient flow and clinic operations.
• Answer calls and emails and route to the appropriate person/department.
• Maintain office security and HIPAA compliance.

Skills

Customer service

Communication

Organizational skills

Multitasking

Empathy toward veterans

Attention to detail

Education

High school diploma or higher

Tools

Apple products

Google Suite

Job description

Benefits:

Competitive salary

Wellness resources

Flexible schedule

Paid time off

Benefits/Perks

Great Work Environment

Competitive Compensation

Job Summary

We are seeking an experienced, dedicated and skilled receptionist to join our team! As our Front Desk Receptionist you will ensure every guest receives exceptional service. The ideal candidate has a strong background in customer service and a positive attitude. We are a medical practice that provides services to veterans and service members. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and support to our valued veterans and their families.

Responsibilities

• Greet and welcome veterans, visitors, and staff in a courteous and professional manner.
• Verify patient demographics and provide intake forms.
• Manage the appointment calendar and sign-in sheets efficiently.
• Assist veterans with completing necessary forms and paperwork as needed.
• Perform basic screening checks such as temperature or blood pressure checks
• Provide basic and accurate information in-person and via phone/email especially as it relates to directions to the office via use of internet maps/GPS if needed.
• Perform other clerical receptionist duties such as filing, photocopying, scanning and faxing
• Maintain a clean and organized office space.
• Order office supplies and keep inventory of stock
• Collaborate with medical staff and management to ensure seamless patient flow and efficient clinic operations.
• Answer phone calls and emails promptly and direct them to the appropriate person or department.
• Maintain office security by following safety procedures and controlling access via the reception desk
• Adhere to all HIPAA regulations and patient confidentiality guidelines.

Qualifications/Requirements

• High school diploma or higher.
• Proficiency in computer skills is a crucial. Experience with Apple products and Google suite is preferred.
• Proven experience as a receptionist or in a customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Sensitivity and empathy towards veterans and their unique needs.
• Excellent customer service skills
• Attention to detail
• This is a part-time position requiring at least 2 full days a week.